In this post, we will walk through a small Agent Desktop widget for Webex Contact Center that displays queued voice calls and uses the Get Tasks and Assign Task APIs, so an agent can cherry-pick a call.

Building a production integration with Webex shouldn't require months of archaeology through API docs. Playbooks are open-source implementation guides that get you from zero to a working integration in hours — not weeks.

Ever finish a Webex meeting and think, "I wish I could automatically save that recording, transcript, and AI summary somewhere useful"? Today we're open-sourcing meetings-exporter—a Python CLI that does exactly that. Export everything from a Webex meeting into a tidy folder structure or straight to Google Drive, ready for your AI assistant to analyze.

Learn about CDR Feed API and the new CDR Stream API for Webex Calling, to help you choose the right endpoint for continuous CDR consumption versus historical reporting.

We have recently released 3.16.0v for Mobile SDK and with this release there are few behavior changes. This guide explains two behavior updates introduced in the Android SDK and how to migrate apps.

Get familiar with the Webex API Troubleshooting Guide and learn some best practices for resolving common developer issues.