Cisco Live 2026 Las Vegas: Webex Developer Sessions to Add to Your Schedule

Cisco Live 2026 lands in Las Vegas May 31–June 4, at the Mandalay Bay Convention Center — and if you build with Webex, this year's developer lineup is the strongest yet. Whether you're deep in contact center automation, experimenting with agentic AI, or tracking the latest Webex programmability updates, there's a session built for what you're working on next.

Already registered? Now is the time to add sessions to your schedule. Still deciding? Register for Cisco Live, then use the Cisco Live Session Catalog to reserve the sessions that match what you are building next.

Why Developers Should Attend

• Get first-look access to the latest Webex APIs and SDKs — and hear directly from the engineers building them.
• Understand exactly where Cisco is heading with agentic AI — Model Context Protocol (MCP), AI Agent Studio, and external AI integrations — before it ships.
• Walk away with practical, working patterns for Service Apps, desk phone automation, Webex Contact Center widgets, Flow Designer, and the Generic Task API.
• Skip the docs and talk directly to the product leaders, engineers, and developer advocates who wrote them.

Sessions by Day

Some sessions overlap, so plan your schedule early and reserve seats for the topics that matter most to you. Where conflicts exist, we've called them out to help you choose.

Monday, June 1

DEVNET-2454: Unlocking AI Agent Potential with Webex and Model Context Protocol
Time: 2:30 PM – 3:15 PM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: Adam Weeks

Learn how developers and architects can connect AI agents with Webex using MCP. This session covers bringing external context into Cisco AI Assistant, using Webex as a real-time context source for custom agents, and applying secure integration and observability patterns to enterprise automation.

BRKCCT-2033: Orchestrating AI-Powered Omni-Channel Workflows with Webex Contact Center Flow Designer
Time: 3:30 PM – 5:00 PM PDT
Session type: Contact Center Breakout
Level: Intermediate
Speakers: Arunabh Bhattacharjee

Take a technical look at the evolving Flow Designer experience for voice, digital, and AI agent workflows. Expect practical patterns for event triggers, AI agent fulfillments, work item routing, prebuilt integrations, custom nodes, and the new Flow AI Assistant.

Tuesday, June 2

DEVNET-1699: What's New in Webex Programmability: Innovate Across Suite and Contact Center
Time: 12:30 PM – 1:15 PM PDT
Session type: DevNet Theater
Level: Introductory
Speakers: Phil Bellanti; Adam Weeks

Get a broad tour of the latest Webex APIs, SDKs, and extensibility features across the Webex Suite and Webex Contact Center. This is the best starting point of the week — if you want to know what's new and where to focus your build time, start here.

DEVNET-2221: API-Driven Cisco Desk Phone 9800 Series: Automation with Webex APIs and xAPI
Time: 3:30 PM – 4:15 PM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: David Scott; Phil Bellanti

Explore how Webex APIs, PhoneOS, and xAPI can automate provisioning, configuration, monitoring, and event-driven control for Cisco Desk Phone 9800 Series devices.

DEVNET-1795: Modernize Your Contact Center: Route Any Task, Any Channel with Webex's New Generic Task API
Time: 4:30 PM – 5:15 PM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: Victor Vazquez; Joe Zanini

Think routing a WhatsApp message, a form submission, or an IoT event through the same contact center logic as a phone call — this session shows you exactly how. The Generic Task API opens new kinds of customer interactions through a unified contact center experience, and this session focuses on real working examples and the business value of adding new channels without traditional routing limits.

Wednesday, June 3

IBOCCT-1011: Shape the Future: Flow Orchestration and Integrations in the Age of Agentic AI
Time: 1:00 PM – 2:00 PM PDT
Session type: Contact Center Breakout
Level: Introductory
Speakers: Arunabh Bhattacharjee

If you've hit the limits of deterministic flows and are wondering where AI agents fit in, this is the session to be in. Join an interactive discussion on the future of hybrid workflow orchestration, where autonomous AI agents work alongside deterministic flows. Bring your questions and ideas about Flow Designer, task routing, bring-your-own-channel patterns, custom nodes, and platform integrations.

⚠️ Scheduling conflict at 2:00 PM — choose based on your focus:

DEVWKS-2315: Building CTI Connector Using Webex Contact Center Widgets
Time: 2:00 PM – 2:45 PM PDT
Session type: DevNet Workshop (Hands-On — Limited Seating)
Level: Intermediate
Speakers: Rajitha Kantheti

In this hands-on workshop, learn how to embed contact center capabilities directly into business applications and CRM tools using Webex Contact Center widgets. This is the only hands-on workshop in this list — seats are limited. Add it to your schedule early if hands-on CRM integration work is your priority.

DEVNET-2134: Discover and Build with Webex Service Apps: A Guide for Webex Developers
Time: 2:00 PM – 2:45 PM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: Joe Zanini

Learn how Webex Service Apps support resilient, user-independent automation for business-critical workflows. This session is ideal if you're evaluating Service Apps for production automation and want to understand how they differ from standard integrations.

Can't decide? Pick DEVWKS-2315 if you're building CRM integrations and want hands-on time. Pick DEVNET-2134 if you're evaluating Service Apps for a production workflow.

DEVNET-2203: Integrating External AI into Voice Workflows in Webex Contact Center
Time: 4:00 PM – 4:45 PM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: Adam Weeks; Victor Vazquez

Learn how to bring external AI capabilities into live Webex Contact Center voice workflows. The session covers patterns such as media forking, WebSockets, real-time transcription, latency considerations, and custom AI services.

Thursday, June 4

⚠️ Scheduling conflict at 10:30 AM — choose based on your focus:

DEVNET-2763: Building and Extending AI Agents with Webex AI Agent Studio
Time: 10:30 AM – 11:15 AM PDT
Session type: DevNet Theater
Level: Intermediate
Speakers: Rajitha Kantheti; Adam Weeks

Move from isolated AI features to orchestrated agent experiences. This session shows how to build and extend agents with external LLMs, real-time data, APIs, MCP, and agent-to-agent patterns in Webex AI Agent Studio.

BRKCCT-2664: Webex Contact Center — Transforming Customer Experience Through a Modernized CRM Integration Framework
Time: 10:30 AM – 11:30 AM PDT
Session type: Contact Center Breakout
Level: Intermediate
Speakers: Jay Ikram; Arunabh Bhattacharjee

Explore how native Webex integrations for Salesforce, ServiceNow, EPIC, AI Agent, and BYO-CCaaS can streamline agent workflows and connect customer, employee, and patient journeys.

Can't decide? Pick DEVNET-2763 if your focus is building and orchestrating AI agents. Pick BRKCCT-2664 if your priority is CRM integration architecture and modernizing contact center workflows.

Beyond the Sessions — Visit the DevNet Zone

Scheduled sessions are only part of the picture. Stop by the DevNet Zone throughout the week for drop-in labs, live demos, and direct conversations with developer advocates. It's one of the best places at Cisco Live to go deeper on what you heard in a session or get hands-on with something new — no reservation required.

Build Your Schedule

• Register for Cisco Live 2026 Las Vegas if you have not already.
• Open the Cisco Live Session Catalog and search by session ID to add these sessions to your agenda.
• Visit developer.webex.com before the event to explore the APIs, SDKs, and guides behind the sessions.

See you in Las Vegas — and if you're already registered, head over to the Webex Developer Community and let us know which sessions you're most excited about.